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Concentrix is a global technology and services consultancy that powers some of the world’s best brands. It started working with Gigged.AI in January 2022.
When Concentrix came to Gigged.AI it had a challenge with the growth strategy in its Analyst team; it was struggling to scale up and scale down resources quickly and efficiently. As a consultancy, Concentrix required specialist resources to deliver services to clients. This is how they help organisations unlock value from data to deliver an uplift in sales performance, personalisation of customer journeys and improve employee engagement. Concentrix’s clients need support to recruit associates and bring on temporary staff with specific skills.
The challenges Concentrix had with more traditional recruiters were two-fold; the speed of response when searching for candidates, and the quality of candidates. Concentrix found that it typically used to take 6-8 weeks to find a suitable candidate including writing the brief, searching, interviews and certifications checks. Sometimes, the quality of the candidates was not good enough.
Concentrix found this was having a detrimental impact on the management team’s efficiency, draining time and resources away from other value-add tasks. Step in Gigged.AI.
Concentrix started working with Gigged.AI in January 2022. Their team quickly got to work on putting briefs live, in order to start receiving a selection of suitable candidates who were all matched via AI in the Gigged.AI platform. The team at Concentrix was impressed.
They found it very easy to use the Gigged.AI platform – creating and posting a role without even having to speak to anyone, plus seeing candidates who had the right experience and skills needed for each brief. If they did need to speak to someone in the process, they found the Gigged.AI customer team moved very quickly to answer any questions or support search efforts.
The team at Concentrix believe that the customer team are a huge testament to Gigged.AI by taking on board feedback and acting on it quickly and efficiently. They think it’s the combination of innovative technology, with a super responsive team that makes Gigged.AI such a great fit for them.
Concentrix regularly recruit specialist talent through Gigged.AI – including one person who was such a perfect match that they went on to offer them a full-time job. Other candidates from Gigged.AI have continued to work with Concentrix for a number of months.
With Gigged.AI, Concentrix achieve what they need to much more quickly now. In fact, recruitment is now down to about a third of the time that it took via traditional methods.
“Quality, speed and flexibility are why we partner with Gigged.AI. Their platform makes it easy to mobilise specialist AI, data and engineering talent.”
Gigged.AI helps enterprise technology leaders map skills, mobilise their people & AI agents and fill critical gaps with on-demand talent.
Hire vetted developers, data scientists, AI specialists and more in days. Use outcome-based or T&M SoWs to keep projects moving without adding permanent headcount.
Map every skill and agent in your function to a comprehensive framework. See real-time capability and deploy teams to projects faster.
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